Terms and Conditions

[DRAFT – to be reviewed by a professional before the shop opens. Replace every item in square brackets.]

Terms and Conditions

1. Who we are

This online shop is operated by [FULL NAME / COMPANY NAME], [ADDRESS], Msida, Malta. [VAT NUMBER, when available]. Email: [CONTACT EMAIL].

2. Products and prices

All prices are in euro (€). [PRICES INCLUDE / DO NOT INCLUDE VAT – to be confirmed with your accountant]. Shipping costs are shown before you confirm the order.

3. Orders

The contract is concluded when we send the order confirmation email. Most items are unique pieces: if an item is no longer available we will refund you in full.

4. Payment

[PAYMENT METHODS]. Payments are processed securely by our payment providers; we never store your card details.

5. Delivery

See Shipping & Delivery.

6. Right of withdrawal and returns

See our Refund and Returns Policy.

7. Legal guarantee

Consumers benefit from the 2-year legal guarantee of conformity under EU law.

8. Complaints and disputes

Contact us first at [CONTACT EMAIL]. [APPLICABLE LAW AND DISPUTE RESOLUTION – to be confirmed].